Get Assistance

Thank you for your interest in supporting the Partners in Mission Food Bank!

Get Assistance

How To Get Help

No referrals are necessary to receive food assistance. Simply call us to arrange a time for an intake interview. Intake appointments take only 15 minutes. You will need to bring a piece of ID for each member of the family. During the appointment staff will:

  • Provide information about how our food bank system works, including how to place a simple call each month to receive help in future.
  • Answer any questions about our organization.
  • Provide information about other agencies.
  • Provide one week’s worth of groceries

Call (613) 544-4100 any day Monday to Friday – 8:30am to 4:30pm (closed daily 12:00pm – 1:00pm) to schedule an appointment. Appointments cannot be booked via email or social media platforms. We are closed evenings, weekends and holidays.

Been Here Before?

Appointment bookings are by phone. Shopping appointments are 9:15am – 11:30am and 1:15pm – 3:30pm. Call (613) 544-4100 any day Monday to Friday – 8:30am to 4:30pm (closed daily 12:00pm – 1:00pm)

Appointments cannot be booked via email or social media platforms. We are closed weekends and holidays. Have a scheduled appointment with us and cannot make it? Please call to cancel/reschedule.

How We Provide Food Assistance

How It Works

We distribute food through a dignified, client-choice model designed to feel more like a grocery shopping experience than a traditional food handout. This approach reduces food waste while empowering you to choose meals that fit your dietary restrictions, cultural preferences, and household routines.

Simply call us to book an appointment and when you arrive you will be able to browse from available items and select foods that best meet your needs and preferences. You will be assigned a limit for all items based on the size of your household. Our volunteers will be available to assist you in any way as you shop.

gET Assistance

FAQ

How often can I visit?
You can visit once a month, and by appointment only. Please call ahead to book your time.
Do I need proof of address or income?
We don’t require proof of income to give assistance. Proof of address is helpful but not always required.
What areas do you serve?
We serve residents of the City of Kingston and the Islands, as well as Loyalist Township, extending north toward South Frontenac and eastward up to—but not including—Gananoque.
How much food do I get?
We aim to provide at least 5–7 days worth of groceries for your household. You will be assigned a limit for all items based on the size of your household. Our volunteers will be available to assist you in any way as you shop.
Can you accommodate different dietary requirements?
Whenever possible, we include vegetarian, halal, gluten free, and allergy friendly items.
Do you have non-food items?
Yes. We often have hygiene products, baby items, and pet food available.
Do my children or other household members need to come with me?
No. You can pick up food for your entire household. You may be asked to provide ID for each household member, if you have it.
Do you offer delivery?
Currently, we are unable to provide delivery. All food bank orders must be picked up in person. If you have accessibility concerns, please let us know — we’ll do our best to support you.
Does it cost anything?
No. All food and services are completely free.

Privacy Policy
Terms & Conditions
Charity Number: 877390161 RR 0001

Contact

613.544.4100

info@kingstonfoodbank.ca

4 Harvey Street,
Kingston, ON, K7K 5B9

Hours of Operation

Monday - Friday 8:30am - 12:00pm and 1:00pm - 4:30pm

Closed weekends & holidays

Our building is accessible.

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